Frequently Asked Questions
This FAQ was last updated on 18th October 2024
Shipping Information
What Shipping Methods Are Available?
Austroind offers multiple shipping options, including standard and express delivery, depending on the destination. We partner with trusted carriers to ensure fast and reliable shipping.
How Long Will it Take to Get My Package?
Delivery times vary based on location and selected shipping method. Standard shipping typically takes 3-7 business days, while express options may deliver in 1-3 business days.
How Do I Track My Order?
Once your order is shipped, you will receive a tracking link via email. You can also track your order by logging into your Austroind account and checking the order details.
Do I Need an Account to Place an Order?
You do not need an account to place an order, but creating an account allows for faster checkouts, order tracking, and managing returns.
FAQs
Austroind accepts various payment methods including credit/debit cards, PayPal, and online banking. For select regions, we also offer cash-on-delivery options.
Yes, Austroind allows returns within 30 days of purchase for most products, provided they are in original condition. Please refer to our return policy for more details.
You can cancel your order before it is dispatched by contacting our customer support. Once the order is shipped, you may return it following our return policy.
You can reach Austroind customer support via email, phone, or live chat. Visit our Contact Us page for detailed contact information.